Privacy Policy

At Australian Industrial Vacuum, we respect and protect the privacy of our customers and those who use our website. The following Privacy Policy provides details about how your personal information is collected and used. 

The types of personal information we may collect and hold will vary . This information includes, but is not limited to, the following:

  • Name
  • Address
  • Phone number
  • Email details
  • Profession, occupation or job title;
  • Any additional information relating to you that you provide to us directly through our websites

We generally collect your personal information directly from you. We do this in ways including:

  • Face to face
  • Phone calls
  • Through electronic communications (eg. email)

We may also collect your personal information from a third party where you have consented to the personal information being provided by the third party. It is your responsibility to ensure that you are aware of third parties privacy policies, understand, and agree to accept them.

The primary purpose for which we collect, hold, use and disclose information about you is to enable us to perform our business activities, functions and services and to provide customer service effectively. We collect, hold, use and disclose your personal information for the following purposes:

  • To provide our services and support to you;
  • To personalise and customise your experience with our products and services;
  • To provide you with information about our existing and new products and services
  • To verify your identity;
  • To investigate any complaints about, or made by, you;
  • For any purpose we disclose to you at the time of collection; and
  • As required or permitted by any law.

If you have any questions about our privacy policy please contact us directly via email: sales@industrialvac.com.au.

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